Optimizing Keystone Cooperative’s HCM Using Workday Journeys

Highlighting Keystone Cooperative’s Success with ERPA + Workday Help and Workday Journeys

In this Case Study we highlight how the implementation of Workday Help and Workday Journeys, in partnership with ERPA’s responsive support and customized solutions, empowered Keystone Cooperative to optimize their Human Capital Management (HCM) processes, enhance efficiency, and focus on long-term self-sufficiency.

Keystone Cooperative needed a robust, streamlined solution to support its growth and optimize is Human Resources (HR) processes. After implementing Workday Human Capital Management (HCM) and Workday Financial Management, Keystone partnered with ERPA to enhance system efficiency, improve self-service capabilities, maximize the value of its Workday investment, illustrating the impact of a trusted Workday partner.

The Challenge

Despite Keystone Cooperative’s successful Workday implementation, they encountered significant challenges with post-implementation support and operational inefficiencies. These delays, combined with limited expertise and support flexibility, hindered Keystone’s ability to leverage Workday’s potential fully.

The Solution

ERPA introduced weekly touchpoints to address issues in real-time, facilitated the timely deployment of Workday Help and Workday Journeys, and built comprehensive integrations for Keystone’s benefits providers.

The Outcome

By addressing critical challenges, automating key workflows, and providing responsive, expert support, ERPA has enabled Keystone to prioritize strategic initiatives and build a self-sufficient HR infrastructure for long-term success.

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Customer Testimonials

Angela Hudgins, part 1

Hear from Keystone Cooperative as they share the story of their journey to Workday and beyond.

Angela Hudgins, part 2

With the right Workday partner, self-sufficiency is an achievable goal and the journey to get there can be an enjoyable one.

Angela Hudgins, part 3

Securing the services of a Workday support partner might be the best decision you can make. That was the case for Keystone Cooperative.

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