How Workday Enhanced the Open Enrollment Process for Acenda

Acenda’s Success Story: Streamlining HR and Finance Operations with Workday and ERPA

In this Case Study we highlight how, through their collaboration with ERPA and Workday, Acenda enhanced their open enrollment process, streamlined their operations, and strengthened their workforce capabilities—demonstrating the immense value of a proactive and dedicated managed services partner.

ERPA is committed to providing tailored solutions, efficient execution, and hands-on expertise, ensuring Acenda can focus on its mission of serving communities through holistic care. Acenda’s partnership with ERPA exemplifies how a dedicated support partner can transform operations, even amidst complex challenges.

The Challenge

Upon going live with Workday, the organization faced challenges in managing the system’s complexities with limited internal resources and expertise. Crucial tasks like open enrollment and performance evaluations required immediate attention. Acenda needed a partner with technical expertise, a broad range of Workday certifications, and a collaborative approach to ensure smooth operations. They turned to ERPA to optimize their Workday experience.

The Solution

ERPA’s comprehensive approach, which included module-specific expertise, hands-on guidance, and flexible support options, empowered Acenda to implement open enrollment and performance evaluations seamlessly while building internal knowledge for long-term success.

The Outcome

ERPA has played a pivotal role in Acenda’s success by streamlining open enrollment processes, customizing performance evaluations, and empowering teams through knowledge transfer.

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Customer Testimonials

Kimberly D’Auria

Shared knowledge does not happen by accident. Instead, ERPA offers a tiered ticketing system that invites the organizations they support to choose the level of service they desire for any given project. Acenda shares why that matters to them.

Gwen Houldsworth, part 1

Open Enrollment using Workday involves complex benefits packages and integrations, all of which can be intimidating when it’s your first OE go-around using Workday. Having a trusted Workday partner offers more than peace of mind; it ensures that the process will be completed on time and without a hitch.

Gwen Houldsworth, part 2

When your organization is attempting a project with high visibility to your entire workforce and executives, it’s important to get it right. Acenda Integrated Health shares how partnering with ERPA helped ensure their company-wide performance evaluations were successful.

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Get the Most Out of Your ERP Solutions by Partnering With ERPA

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