Driving Modernization With AWS to Empower FSCJ’s IT Evolution

Managed Services By Modernizing with AWS and PeopleSoft 9.2

This case study showcases how ERPA’s expertise and comprehensive support have been a game-changer for Florida State College at Jacksonville. From rescuing a troubled ERP implementation to driving modernization with AWS—ERPA has been a steadfast partner, enabling FSCJ to focus on what truly matters: providing quality education. For other PeopleSoft customers, FSCJ’s story is a testament to the transformative power of having the right managed services partner.

In search of a solution, FSCJ conducted a Request for Information (RFI) process in 2017, where ERPA’s well-laid-out response, proven track record, and glowing references stood out. A pivotal factor was that some of the familiar and trusted resources from the original implementation had transitioned to ERPA, making the decision to partner with ERPA an easy one. Thus began a long-term partnership that would see FSCJ through several transformative projects.

The Challenge

When FSCJ first ventured into implementing PeopleSoft as their ERP system in 2015-2016, they faced a myriad of challenges. The initial implementation was rushed and poorly managed, resulting in significant setbacks. The situation worsened when FSCJ’s implementation partner went out of business, leaving the college in a precarious position. FSCJ needed a reliable, experienced, and trustworthy partner to not only stabilize but also optimize its ERP system and IT infrastructure. This is where ERPA came into the picture.

The Solution

The transition from the previous partner to ERPA was seamless. ERPA took over the Managed Services, handling the infrastructure, environment management, and PeopleSoft admin side of things. This allowed FSCJ to focus on their core business processes without the worry of IT backend management.

The Outcome

One of the significant projects under ERPA’s management was the upgrade to PeopleSoft 9.2 in 2019. The original forced implementation had left FSCJ on an outdated version, which necessitated playing catch-up. ERPA stepped in with a top-notch technical team and collaborated closely with FSCJ’s functional, project management, and technical teams over nine months.

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Customer Testimonials

Herman Moller, part 1

FSCJ shares why their partnership with ERPA provides them with the knowledge and comfort they require from a PeopleSoft Managed Services partner.

Herman Moller, part 2

Once you find resources that produce results, you tend to stick with them. FSCJ explains why they decided to partner with ERPA based on their initial experience of their customer service.

Herman Moller, part 3

Every ERP system needs to be managed. FSCJ explains what ERPA does in layman’s terms—freeing up FSCJ to focus on their core business by managing the PeopleSoft infrastructure on their behalf.

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